By working closely with our behavioral health contractors over the last couple of years we’ve been able to make some significant improvements in the quality of care that we’re providing. Examples of our accomplishments are available in newly created outcome dashboards developed by CPSA, NARBHA, Cenpatico and Magellan. The dashboards provide monthly reports using web-based tools, are accessible to anyone and highlight indicators of quality of care for recipients and their families that they can use for consumer choice.
In addition, some of our contractors have been summarizing additional performance measures that demonstrate progress. One example is the new accomplishments report put together for us by Magellan Health Services of Arizona, the organization we have contracted with to manage the Maricopa County system. Elements in the report include:
1) Fewer readmissions once a recipient has an inpatient stay at one of the county’s psychiatric hospitals;
2) An increase of 759 housing and residential units/ beds for folks with serious mental illness;
3) A large decrease in the use of residential settings for children- meaning more kids are staying in their homes, communities and schools; and
4) A successful suicide intervention and prevention initiative that has now trained more than 1000 members of the behavioral healthcare workforce to be better equipped to assess and prevent suicide.
If you’re interested in more, you can check out the full report. (Note: it is a large file and may take awhile to open.)