Items in this category apply to the ADHS Licensing Division. ADHS is required to license medical, long term care and behavioral health treatment facilities. ADHS also licenses Child Care Facilities and Homes, as well as a few special professions. ADHS licenses emergency medical personnel as well, but that is through Preparedness.
A recent audit of the Long Term Care Licensing system shows room for improvement to address issues with complaint processing
In September 2019, the Arizona Auditor General (AZAG) published the Performance Audit and Sunset Review (2019 Report) for the Arizona Department of Health Services (ADHS). The 2019 Report included the AZAG’s findings related to how ADHS handled complaints for long-term care (LTC) facilities in 2017 and 2018, and five recommendations to improve the complaint process. [...]