Posts Tagged ‘Health and Wellness’

Strategic Planning and Public Health Accreditation News

October 6th, 2011

As a follow up to my email earlier this month introducing you to the agency-wide efforts around accreditation and presentations of the draft strategic map, I’m happy to formally announce our new mission and vision: To improve the health and wellness of people and communities in Arizona (our Mission) and Health and Wellness for all Arizonans (our Vision).  These two small sentences say so much about who we are & where we’re going.  

During our presentation to the Division of Licensing Services last week, a great question was asked about the difference between the words health and wellness.  I addressed the group but wanted to share with the entire agency how I view the two and the distinction between them.  Health is the measure of optimal physical, mental and social conditions, with particular emphasis on the absence or successful management of disease and pain.  Wellness means the overall well-being of a person that includes the active process of becoming aware of and making choices toward greater satisfaction of one’s life in the areas of physical, emotional, social and spiritual life. 

So health is an outcome that can be fixed and measurable (e.g. blood pressure, cholesterol levels, etc.), and wellness incorporates mind, body and spirit, and relies more on self-assessment and self-report.  For instance, many people with chronic conditions such as diabetes, hypertension, asthma, etc. report high levels of well-being, while others who are in “good health” may report low levels of well-being.  If you get questions from stakeholders I am hoping this helps explain the difference.  I also want us to remember, that when we are talking about public health we are talking about all areas of our agency – prevention, preparedness, behavioral health, licensing, operations and the state hospital. 

As an update on the strategic map presentations, we completed our third strategic map presentation and have four more.  Next up is Public Health Prevention on October 17th.  If you have any questions please contact Managing for Excellence Program.

Looking to the Horizon

September 27th, 2011

I’m proud of a ton of things that we’ve accomplished for the folks of Arizona over the last 2 ½ years together.  Two of the things that I’m most proud of has been our collective ability to think clearly about ways that we can achieve better health outcomes in Arizona using creative thinking, enthusiasm and elbow grease.  The combination of creativity and enthusiasm among our team has allowed us to make unprecedented gains.  We’ve improved our internal efficiency and effectiveness by creating partnerships among our various internal areas- but also by finding leverage points with our Stakeholders and creating partnerships to move our collective missions forward.

Now I’d like to take us to the next level.  There’s a fairly new practice to accredit health departments where we will get credit for what we are already doing and help us to be even more effective than we already are.  As a first step, I’d like to embark on a mission to create a strategic plan that covers all of the things we do in Health Services.  And I mean the entire agency: prevention, preparedness, licensing, behavioral health, operations, the Hospital.

We’ve put together a Managing Excellence website along with our draft strategic map – which we’ll be discussing, revising, and using in meetings throughout the fall.  Even though the map looks 2-dimensional, it’s really a 3-dimensional matrix.  By the way- we’re already doing all of the things that you see in the strategic map.  But by going through a deliberate strategic planning process, we’ll be better able to focus our creativity in a way that even more effectively moves us forward.

You won’t see any specific programs listed on the map but they’re all there- and everybody has a key role to play.  We’ll be having some divisional meetings over the coming weeks to talk about the overall process- so make sure you check it out before your division meeting.  Make sure you ask questions during the sessions and talk to each other about how we all fit into our mission:  To improve the health and wellness of people and communities in Arizona.

Working Together for Health & Wellness

September 21st, 2011

We’ve had to make lots of difficult decisions in response to the ongoing funding shortfalls in our behavioral health system (as well as everywhere in state government).  Many decisions (while painful in the short term) have been necessary to maintain long term system stability as Arizona continues to emerge from this unprecedented fiscal crisis.  While Arizona is gaining ground economically, the progress is slow and requires ongoing, innovative approaches and strong collaboration by all behavioral health system partners.  Because of our partnerships- our system remains strong. 

State government has been working hard to protect coverage and services for individuals with behavioral health needs.  A recent public letter from Dr. Nelson outlined some of our innovations to creatively reinforce our behavioral health system.  We’ve needed to reduce behavioral health provider reimbursement rates, but we’ve taken other actions to help out behavioral health providers and folks that receive services.  For example, we increased the percentage that must be spent on services and decreased the amount of profit behavioral health authorities are allowed to earn- pressing a larger percentage of the total money into services.  

We’re also making real efforts to bring members, families, advocates and stakeholders together as a community to work with a common purpose to preserve and strengthen the behavioral health system.  Members and families routinely sit on our committees and offer valuable input in the redesign of programs that have to operate with less funds. Member-operated organizations such as the Phoenix Visions of Hope have created programs such as warm line crisis response to help members who have lost benefits and need help.  The Family Involvement Center, which offers support to family members in the behavioral health system, has a number of programs to help family members cope with the loss of benefits. 

We’ve also been encouraging the integration of physical and behavioral healthcare among behavioral health providers with acute care health plans and community health centers around the state.  Our new reform initiative will offer whole heath services to persons with Serious Mental Illness in Maricopa County beginning in October 2013.  Tragically, folks with serious mental illness typically die 25 to 30 years younger than the general population, primarily because of physical health issues, many of which are preventable.  This initiative, through the development of Health Homes, will offer these individuals both physical and behavioral health care through one health plan by a team of dedicated health care professionals.  Not only will this new health care delivery system improve health outcomes and reduce costs, there will be an emphasis on prevention, wellness and self-directed disease management programs that have typically not been offered as a routine part of health care.  While these partnerships should also reduce overall healthcare costs, they will also improve quality of care and health outcomes. 

There’s no question that these are tough times and our hearts go out to those who are suffering.  However, we’ll continue to do everything in our power to minimize any harm brought on by budget cuts and continue to make the adjustments in a way that maintains stability and keeps our system strong.  You have my commitment that every decision will be made with our members’ best interest as the number one priority.  Our primary goal—even during these challenging budgetary times—is to provide the best possible behavioral health care to our members and we’re committed to achieving that goal along with our partners in the behavioral health system- and to seek out new ways (like integrating behavioral primary health care) to improve health and wellness.

AZ Developmental Disability Planning Council Grant Opportunity

July 9th, 2010

The Arizona Developmental Disabilities Planning Council  was established by the Governor in September 2009.  It’s part of the Developmental Disabilities Assistance and Bill of Rights Act of 2000.  I’m on the Council.  Our mission is to represent the interests and needs of persons with developmental disabilities throughout Arizona- especially people that are underserved.  We support capacity building and systems change with the goal of increasing inclusion and involvement in the community.  We also promote self-determination, independence, productivity and integration to support persons with developmental disabilities and their families in all facets of community life.

 The Council has some federal funds that we’re supposed to use to support the implementation of our State Plan.  We just announced a brand new grant opportunity for applicants that want to work toward our goals.  We posted our Notice on our Council website  this week.  The grant opportunity includes elements to help work toward our Housing goals (up to $150K); Health and Wellness (up to $200K) and Advocacy (up to $200K).  We’ll be accepting applications from interested organizations through August 2.  Please forward this to parties that might be interested in helping- as the wider we cast our net the more likely we will be to get good ideas and applications.