Posts Tagged ‘crisis centers’

Get Trained in Mental Health First Aid Today

December 19th, 2012

The tragedy in Connecticut has reminded us all about how important mental health and mental health treatment is to ensure that we have a society that functions in a way that we’d all like.  To be truly effective, a behavioral and mental health system needs to make sure parents, teachers, doctors and emergency department staff, firefighters and first responders, law enforcement, and correctional staff just to name a few, are able to identify when there might be a problem and what to do to get help.  One of the evidence-based tools that can really help is called Mental Health First Aid.  

Mental Health First Aid is a novel, evidence-based public education program designed to teach people a five-step process to assess a situation, select and implement appropriate interventions and help a person in crisis or who may be developing the signs and symptoms of mental illness. The groundbreaking training equips people to provide initial help until appropriate professional, peer or family support can be engaged. Participants also learn about risk factors and warning signs of specific illnesses such as anxiety, depression, psychosis and addiction. 

Mental Health First Aid is an interactive 12-hour course that presents an overview of mental illness and substance use disorders.  It introduces participants to risk factors and warning signs of mental health problems, builds understanding of their impact, and overviews common treatments. Those who take the 12-hour course are certified as Mental Health First Aiders.  At the end, they have the skills, resources and knowledge to help an individual in crisis connect with appropriate professional, peer, social, and self-help care. 

After the tragic shootings in Tucson in 2011, our behavioral health team including Stephanie Uetrecht, Ali de la Trinidad, Cielo Mohapatra, Anne Rock, Kathy Bashor, Claudia Sloan, Bob Sorce  and Dr. Laura Nelson coordinated with our Regional Behavioral Health Authorities and Providers to put together a series of Mental Health First Aid courses across the State to build Arizona’s awareness infrastructure.  Throughout 2011, the teams certified nearly 100 Trainers, who in turn have trained thousands of community members over the course of this year.

As a result, Arizona has among the most robust number of instructors in Mental Health First Aid in the country.  If you or your team want to get involved and certified as a Mental Health First Aider can visit the Mental Health First Aid website and even find an instructor in your community.  Simply go to the website above, put in your city and zip code, along with the diameter in miles that you want to search- and you can find the Trainers we trained in 2011 that can help bring your team up to speed.

Outcomes: Public Health’s Lighthouse

October 16th, 2012

One of our primary objectives over the last couple of years has been to shift the focus of our performance measures away from process and procedures toward actual outcomes.  In other words, we don’t want to measure our success on whether someone’s paperwork is right, but on whether the services we provide actually help folks achieve their recovery goals.  That’s why it’s so exciting to see the system continue to develop easy-to-use behavioral health outcomes dashboards as a new performance tool and to inform consumer choice. 

Outcome Dashboards are like a scorecard- allowing folks to easily review performance and outcomes information (employment, housing, staying out of crisis centers, abstaining from substance abuse, avoiding arrests, etc.) at the at the tip of a finger by region of the state.  Links are also included so the user can then visit dashboards developed by each Regional Behavioral Health Authority, where provider-level performance can be reviewed. 

Our updated Behavioral Health System Performance Framework and Dashboard provides an easy to read outcomes summary including dials for Quality of Life, Access to Services, Service Delivery, and Coordination/Collaboration metrics.  Each category includes demographic data provided by clients, audits of client records, analysis of claims and survey data reported by the Regional Behavioral Health Authorities.

Outcomes- Public Health’s Lighthouse

November 18th, 2011

One of our primary goals over the last couple of years has been to shift the focus of our performance measures toward actual outcomes.  In other words, we don’t want to measure our success on simple activities like whether we did an intervention, placed an ad, or whether someone’s paperwork is right- but on whether our interventions and services actually make a difference.  That’s where our data Dashboard resources come in.  

Last year we rolled out our Arizona Health Matters website- to help the public health system to access data and information about community health- and to measure community outcomes.  It helps the public health system, planners, policy makers, and community members learn about issues and identify improvements.  On the site you can compare Arizona’s health with other communities and the nation, using more than 100 health and quality of life indicators; search and compare data by County and zip code within Arizona; learn about evidence-based  promising practices or use the Report Assistant to create quick reports and summaries. 

Another outcome data source is our Health Status Report which measures 70 public health outcome indicators over the last 10 years. Our annual Behavioral Risk Factor Survey plays a role… our brand new 2010 Report provides key data that can be used to monitor and plan health promotion and help our public health system to better target our intervention strategies for chronic disease prevention in Arizona. 

We’re also using Outcome Dashboards throughout the behavioral health system to measure effectiveness… and allowing users to review performance and outcomes information (employment, housing, staying out of crisis centers, abstaining from substance abuse, avoiding arrests, etc.) at the statewide level.  Examples of our accomplishments are available in outcome dashboards developed by CPSA, NARBHACenpatico and Magellan.