Our own Madan Gopal from I.T. has been invited by the Office of the National Coordinator for Health Information Technology to participate in a national Roundtable discussion about the role and use of health IT to fill the needs of behavioral health providers, to integrate behavioral health record data into primary care, and on how ”Meaningful Use” could support this integration. Madan was asked to participate because Madan and our I.T. team has been at the national forefront in developing data exchange standards for coordination of care that will also support our behavioral health network in Arizona and reinforce our Recovery model.
Posts Tagged ‘behavioral health providers’
Magellan of AZ & their behavioral health providers (and of course our DBHS shop) have been collaborating to develop and update an innovative provider outcomes dashboards to make a transparent window into the effectiveness of the behavioral health system based on core metrics. The recently updated online dashboards provide great info to the folks that we serve and their families… but also to the providers themselves. Each dashboard includes critical indicators that are grouped into balanced scorecard categories. The dashboards can be reached quickly at any time by using the URL @ www.MagellanofAZ.com/dashboards. The dashboards show trend lines for important performance measures over the last 3 years. The data speak for themselves- as you can see that there’s been dramatic performance improvement.
The old mantra from the American Management Association is right: “You get what you inspect, not what you expect.”
We’ll be having a “Request For Information” session regarding our “ Recovery Through Whole Health, the Regional Behavioral Health Authority with Health Homes” project (a.k.a. the upcoming Request for Proposal for behavioral health services in Maricopa County) on March 21 from 1- 5 pm at the Radisson City Center at 3600 N. 2nd Ave. in Phoenix.
We’ll have more details about the event in March through an official notice from ADHS via the State of Arizona e‐procurement system, ProcureAZ and on our Integration Website. Folks can also register at https://procure.az.gov/bso/ under commodity code 952‐08 to receive the “official” notice of the RFI.
This will be a relatively informal event where we’ll provide some information about the project and our expectations… and it’ll provide an opportunity for potential bidders, other behavioral health providers and consumers, peers and family members to ask questions about the project. We don’t expect to be asking for written responses – again, this will be a relatively informal affair.
Our Health Systems Development shop just got a new workforce recruitment and retention grant from the National Health Service Corps to improve the number of healthcare providers that practice where we have shortages (technically called underserved areas). The Corps offers medical, dental, and behavioral health providers the opportunity to repay their student loan debts in exchange for serving Arizona’s underserved communities for a period of time. Up to $60K in loan repayment is available for providers who commit to serve for two years- or up to $170K if they sign up for 5 years. There’s also a scholarship program. Visit http://nhsc.hrsa.gov/ for more information on the National Health Service Corp Loan Repayment Programs or contact Ana Roscetti, Workforce Program Manager at Ana.Lyn.Roscetti@azdhs.gov.
There’s a well-known quote attributed to Abe Lincoln that goes something like this: “Give me 6 hours to chop down a tree and I will spend the first 4 sharpening the axe.” Maybe somebody will someday quote me as saying: ”Give us 20 months to transform the delivery of behavioral health and primary care services to address the health disparities among folks with a serious mental illness and we’ll spend the first half partnering with stakeholders“. OK, we’ll probably never be quoted like that- but you get the idea. The more up front work we do with our partners during our behavioral health system transformation- the more likely we’ll be successful in the end.
Community Based Research: The last few months have been very busy as we’ve gathered Stakeholder input on the various moving pieces that fit into our overall behavioral health integration project. We’ve had several meetings, focus groups, and forums lately on the concept of integrated primary and psychiatric care. The first series of the focus groups were in the Fall of 2010 and were designed to gather input from peer and family members (the Raise Your Voice effort). This Fall we and AHCCCS coordinated an RFI and had in-person meetings with companies the get input about the feasibility of the integration effort. Throughout December, we pressed ahead with a series of stakeholder meetings from the behavioral health provider community. Our Behavioral Health shop, AHCCCS and St. Luke’s Health Initiative sponsored and coordinated a series of focus groups over the last couple of weeks to gather input regarding integrating behavioral health and physical healthcare- and St. Luke’s Health Initiative will be busy over the next couple of weeks putting together the data- which we’ll use as we design and implement Health Homes for folks with a serious mental illness.
Licensing Efforts: Our Licensing and Rules teams also just finished a series of forums with behavioral health providers to gather input about how we should put together a rulemaking package that will put a regulatory structure regarding the quality of care that’ll set the stage for integrating behavioral health and primary acute care from a licensing standpoint. We’re excited about this rulemaking because it supports our efforts to establish coordination and collaboration between all behavioral health and physical health providers.
We’ve developed a preliminary plan to facilitate integration of behavioral and physical health services and the just completed forums included a presentation that included highlights about the statutory framework; preliminary integration plans for health care institutions and behavioral health services; and a brief outline of the rulemaking process including formation of workgroups. During the forums we received constructive feedback and lots of questions- and more than 200 folks attended. The feedback received was encouraging. Questions from the audience included: What is the timeline for completing the rulemaking? In a rural setting, is integration and co-location the same? What about respite care? Can I be in a workgroup? If we don’t integrate, will we lose our license? What about CSAs? If we are integrated, will we have two surveyors- one for BH and one for PH? What about DUI screening? Now that the licensing forums are completed, we’ll proceed with putting together a “straw man” set of rules- followed by some roll-up-the-sleeves work groups (including licensees) to help us assemble a draft rule package.
Summary: We’re committed to strengthening the recovery based foundation that characterizes Arizona’s behavioral health system using this evidence-based practice called Community Based Participatory Research- which is used in public health research to engage the community in designing programs that are responsive to the public’s needs.