Posts Tagged ‘Maricopa County’

Maricopa County Behavioral Health Contract Update

June 19th, 2013

Last week the AZ Department of Administration decided to ask the Arizona Office of Administrative Hearings to conduct an official hearing regarding our October 1 contract award for the Regional Behavioral Health Authority in Maricopa County.  You may remember that the ADOA issued a stay last month that stopped the transition process.  We received a notice from the ADOA yesterday that the hearing is scheduled for the week of August 12.

In the meantime, our procurement and legal team will be preparing for the August Hearing…  and our folks on the 2nd floor will be busy working on the integration processes.  No matter what happens with the contract, we’re working hard to ensure that we will soon have medical care integrated with behavioral health care for the people in Maricopa County.

AZ’s Community Planning Matrix

May 14th, 2013

Over the last few weeks, I’ve written about how a city’s General Plan is one tool for communities to define how they want their city or town to grow and improve population health and how city planning can have a real impact.  I wrote about how community residents can use a recently developed Toolkit put together by ADHS and other members of the Healthy Community Design Collaborative to help them get started and a schedule for General Plan updates for some AZ cities.   

Other community planning resources I’ve written about recently include workshops coordinated by the Urban Land Institute.  The workshops, known as the Community Plan are a free service for public officials at the local level that focus on a holistic approach to land use planning, zoning, transportation, economic development, real estate development and finance. 

Another tool for impacting community and population is something called a “Health Impact Assessment”.  It’s basically a tool for assessing and influencing policy or project decisions to improve health.  A simple example is that if your neighborhood has safe, accessible sidewalks or walking or biking paths, you’ll be more likely to be physically active.  

Health Impact Assessments are used a lot in Europe- and they’re gaining steam here in the U.S.  For example, AZ completed a comprehensive health impact assessment last summer.  We worked with the Maricopa County Department of Public Health on the health impact assessment of the proposed Tempe Modern Streetcar, which will be a 3-mile trolley system connecting the current light rail system to Southern.  

The HIA Team developed comprehensive recommendations that were provided to Tempe for their consideration in planning of the trolley system.  Some of the ideas proposed include: having a bike rental system; adding shade to the walking environment; implementing safe routes to school; identifying sites for additional farmers markets; encouraging supermarkets in underserved areas; encouraging community gardens; installing a buffer between sidewalk and arterial streets to make walking safer; installing pedestrian signals; and implementing a 20 minute neighborhood concept for the neighborhoods within the streetcar corridor- so people are more likely to walk or bike.

We have a couple training opportunities coming up if you want to learn more about health impact assessments.

Behavioral Health Protests Denied this Week

April 19th, 2013

A few weeks ago, we announced that we’ve awarded the contract to manage the Maricopa County Integrated Regional Behavioral Health Authority (beginning on October 1) to Mercy Maricopa Integrated Care, who will be bringing some exciting ideas to the table while building on the great things already happening in our system. 

A couple of weeks ago, 2 of the bidders that didn’t get the award (Magellan Complete Care of Arizona, Inc. and Arizona Physicians IPA, Inc., d/b/a UnitedHealthcare Community Plan, operating as UnitedHealthcare Whole Health) filed protests regarding our decision.  This week Chris Ruth (our ADHS Procurement Officer) denied the protestor’s request for a Stay and upheld the award to Mercy Maricopa Integrated Care.  The protesting entities can either accept that decision or continue the protest by filing an appeal with the ADOA.

Promotoras Make Connections

March 11th, 2013

What’s a Promotora?  In simple terms, a Promotora is a community health worker who’s a trusted member of the community and serves as a link between people and services to promote the overall health of family, friends and neighbors. Creating effective linkages between vulnerable populations and the health care system can be challenging in Arizona. Like many other agencies in Arizona, we’ve called on Promotoras to bridge the gap between community members and health care service providers. 

We have a long history of working with Promotoras.  In 1994 our Health Start Program was established and began utilizing them to link women, children, and families to services to reduce low birth weights and the number of children affected by childhood diseases. There are now 45 Promotoras in the Health Start Program who reflect the ethnic culture of their communities and receive extensive training on pregnancy, child growth and development, and community resources. Eligible families receive home visits by Promotoras during their pregnancy and after the birth of their children up to two years of age. 

Our Heart Disease and Stroke Prevention Program uses Promotoras to help manage services for high blood pressure in Yuma and Maricopa Counties.  We partner with the U of A to train Promatoras on identification, treatment and management of high blood pressure and the risk factors related to cardiovascular disease. In Yuma County, more than 1,400 patients are currently enrolled in this hypertension management program. The Maricopa County Hypertension Project is now underway at Wesley Community Health Center and is demonstrating a 100% compliance rate that patients get follow up services if needed. Any behavioral health patients seen at Wesley are referred to the Hypertension Project if they meet the requirements.  

As we look to the future, Promotoras will probably have an increasingly essential role in outreach, reducing health care disparities and emergency room costs within the changing healthcare environment. We’ve partnered with the U of A to call upon nationally respected experts to create the best strategy for Arizona to move forward in building a sustainable Promotora program.  To learn more about this exciting program contact Sara Rumann at sara.rumann@azdhs.gov or David Heath at david.heath@azdhs.gov.

Integrated Care Responses On Deck

January 8th, 2013

We all need to take care of both our physical and behavioral health needs in order to be healthy. The mind and body aren’t separated- and neither should the health-care delivery system- especially for folks with a serious mental illness. Folks with a serious mental illness die more than 25 years earlier than the general population… an unacceptable health disparity in anybody’s book. The increased mortality is largely from treatable medical conditions caused by modifiable risk factors like smoking, obesity, substance abuse, and not accessing primary and acute medical care. Population health issues. 

We recognized the need to address this unacceptable health disparity when we put together our Strategic Map and Plan that includes integrating behavioral and acute healthcare. It’s been a long haul and a lot of work- and we passed a major milestone today when folks submitted their bids on our Request For Proposal (otherwise known as RFP) for the delivery of behavioral health services in Maricopa County.  We received bids from: 1) Magellan Complete Care of Arizona, Inc.; 2) Cenpatico of Arizona LLC; 3) Arizona Physicians IPA, Inc. (APIPA), d/b/a UnitedHealthcare Community Plan, operating as UnitedHealthcare Whole Health; 4) Mercy Maricopa Integrated Care; and 5) Partners in Integrated Health, LLC. 

Our evaluation team will begin their analysis shortly…  and we expect the evaluation process to take 8 weeks or so.  The entity that ends up getting the contract will be responsible for delivering both preventative, acute and primary care along with Recovery-based behavioral health services for folks in the public behavioral health system in Maricopa County beginning on 10/1/13.  

It’s difficult to put into words how much work has gone into this solicitation. I know that many of you put this work on top of all your normal work, had put off other projects, and sacrificed some of your home-life for this product- and I just really want you to know that I appreciate it. It’s going to save lives. Stay tuned.

Suicide Prevention: A Winnable Battle

December 18th, 2012

Back in 2009, AZ had the 9th highest rate of suicide in the U.S.  In that year 1,060 Arizonans took their own lives- so it’s easy to see why suicide prevention is an agency priority and is featured in our Strategic Map as a Winnable Battle.  Since we’re responsible for the state’s behavioral health system- we have a leverage point…  especially for the folks that receive services through our public behavioral health system including crisis services. 

One of our primary interventions for this Winnable Battle has been our collaborative Suicide Deterrent System, which was launched in 2009 by Magellan (our Regional Behavioral Health Authority in Maricopa County).  It’s evolved into a training initiative for behavioral health professionals to a comprehensive national model addressing one of the most at-risk populations – folks diagnosed with mental illness. Since kickoff, the initiative has trained more than 3,000 behavioral health care staff to recognize the signs and symptoms of suicide in persons with mental illness, and to help them stay safe and seek help.  The program has also addressed family engagement and support groups for suicide attempt survivors- and has developed clinical tools and procedures for assessing risk and appropriately intervening. 

The ADHS and Magellan Health Services of Arizona won a Council of State Governments Innovation Award this year for the Suicide Deterrent System.  The objective of the Suicide Deterrent System is to make suicide a “never event” for those served by our public behavioral health system.  Nationally, most public sector behavioral health care systems have made suicide prevention a business side-line…  relying mostly on crisis interventionist specialists.  Our model recognizes that to be successful, we need to provide safe, effective, patient-centered, timely, efficient, and equitable care. Our systems approach brings the core business of state-funded behavioral health care to tackle the challenge, including a systematic “do whatever it takes” approach, top leadership commitment, measurement and reporting and robust performance improvement. 

Our collaborative initiative has changed the mindset about suicide prevention. By providing knowledge, skills, tools and management support, this project has made suicide intervention a core responsibility of all behavioral health staff. It recognizes the complexities of suicide and addresses: 1) Behavioral health workers’ skills/confidence to intervene (Applied Suicide Intervention Skills Training – ASIST); 2) Connectedness for those contemplating suicide (attempt survivor support groups, family engagement); and 3) Risk identification and stratification (clinical care and intervention).

Worksites are a Public Health Lever

November 14th, 2012

In September I blogged about how we and Maricopa County Public Health entered into a partnership with the Arizona Small Business Association and Viridian Health Management to train Arizona employers on the implementation of worksite wellness.  I’m happy to share with you that the Healthy Arizona Worksites program has launched.  

The purpose of the Healthy Arizona Worksites Program is to help AZ employers successfully implement evidence-based healthy worksite initiatives to improve the health of their employees and businesses- reducing health care costs & increasing productivity. The partnership provides tools, information, technical assistance, and resources to design, implement, and evaluate healthy worksite initiatives in Arizona businesses. This program also connects employers with others in the community that are having success with their healthy worksite efforts. 

Creating healthy workplaces is a Winnable Battle in Arizona, especially when those programs reduce the impact of tobacco and obesity on Arizona’s workforce. When you consider the fact that more than 60% of U.S. adults spend half of their waking hours at work, it seems natural to incorporate health promotion and disease prevention in this environment. In turn it also seemed like a natural partnership to work with the Arizona Small Business Association and its more than 11,500 members. 

If you know of a business that might be interested in participating or have questions, check out the brand new Healthy Arizona Worksites website or contact Jason Sealy, Healthy Arizona Worksites Program Manager at 602-306-4000 or at jsealy@asba.com.

 

Integrating Physical & Behavioral Health Services to Save Lives

October 11th, 2012

We all need to take care of both our physical and behavioral health needs in order to be healthy. The mind and body aren’t separated- and neither should the health-care delivery system- especially for folks with a serious mental illness. Folks with a serious mental illness die more than 25 years earlier than the general population… an unacceptable health disparity in anybody’s book. The increased mortality is largely from treatable medical conditions caused by modifiable risk factors like smoking, obesity, substance abuse, and not accessing primary and acute medical care. 

We recognized the need to address this unacceptable health disparity when we put together our Strategic Map and Plan. It’s been a long haul and a lot of work- and we passed a major milestone this week when we released our Request For Proposal (otherwise known as RFP) for the delivery of behavioral health services in Maricopa County. The entity that ends up getting the contract will be responsible for delivering both preventative, acute and primary care along with Recovery-based behavioral health services for folks in the public behavioral health system in Maricopa County. The new contract is scheduled to start on 10/1/13. 

It’s difficult to put into words how much work has gone into this solicitation. I know that many of you put this work on top of all your normal work, had put off other projects, and sacrificed some of your home-life for this product- and I just really want you to know that I appreciate it. It’s going to save lives. You can check out the full solicitation on the State’s Procurement website hub- called ProcureAZ.

To helmet or not?

September 25th, 2012

Cooler temperatures have many people looking for new adventures, even in the high country.  Cycling is fun for the entire family, but it’s important to be as safe as possible.  Knowing the rules of the road is important, but so is personal protection – like helmets.  Injuries to the head are the most common among cyclists who end up dying.  Helmet use has been estimated to reduce head injury risk by 85 percent.  Helmets keep the brain safe! In 2011, 3,686 Arizona children were seen in an emergency department or hospitalized for a non-fatal pedal-cycle injury and the two children who died were not wearing a helmet. 

But helmets aren’t cheap – fortunately, we have great partners in Arizona who want to help make sure kids cycle safely.  On September 29th, kids between 5 and 10 years old are going to be able to get a free bike helmet.  The Arizona Chapter of American Academy of Pediatrics is providing the helmets and McDonalds is making it easy to find one in Maricopa, La Paz, Mohave, Yavapai, Coconino, Gila, Navajo, Apache, Graham, and Pinal counties. Volunteers from Safe Kids Arizona will be on site to properly fit<http://www.safekids.org/safety-basics/safety-resources-by-risk-area/bicycling-and-skating/helmet-fit-test-video-2012.html> bicycle helmets. Be sure to share this opportunity with others<http://community.mcdonalds.com/phoenix>!

 

SAMHSA Standards

August 29th, 2012

We’re happy to announce that we’re officially adopting four evidence-based practice models endorsed by the Substance Abuse and Mental Health Services Administration (SAMHSA) including Assertive Community Treatment (ACT); Supported Employment; Permanent Supportive Housing; and Consumer-Operated Services.  We’re adopting these evidence-based best practice models because they resonate with our core commitment to a system of care rooted in hope and an unwavering belief in recovery.  Each of the links above offers additional detail for each model, including (a) building the program, (b) training program staff, and (c) evaluating fidelity to the program. 

These four SAMHSA evidence-based practice models will be incorporated into our future Maricopa County RBHA contract…  and formal monitoring of fidelity will begin in 2014.  We still have a few years left on our contracts in the other regions, but we’ll be encouraging all of our RBHAs and providers that elect to offer the above services and to conduct self-assessments using the fidelity tools in order to establish baseline scores and to drive ongoing improvement in our system of care. 

Our point people for the standards are: 1) Assertive Community Treatment: Don EricksonNitika Singh; 2) Supported Employment: Adam Robson; 3) Permanent Supportive Housing: Adam Robson; and 4) Consumer-Operated Services: Kathy Bashor & ChazLongwell.