Turning a Bad Survey into a Learning Opportunity

By | October 20th, 2011|Licensing|

Those of you in Licensing have heard me talk about the difference between compliance and enforcement more than once, but it's been awhile since I've written about the subject.  Some people are confused about the distinction I always make between compliance and enforcement.  They are 2 very different things. Compliance (as it relates to our licensees) [...]